⚔️ Vault Inquiries

Answers from the Merchant of Revered Armor

Processing & Shipping Time

  • Orders are typically shipped within 7 days of being placed.
  • You’ll receive a tracking email once your package has shipped.
  • Processing or carrier delays may occasionally extend this timeframe.

Delivery Times

  • U.S. orders: usually arrive within 3–7 business days after shipment.
  • International orders: delivery time varies by country and customs.
  • Customers are responsible for any import fees, taxes, or duties charged by their local government.

Carrier Responsibility

  • We are not responsible for carrier issues, including delays, lost, or damaged packages.
  • We do not offer replacements or refunds for carrier-related delays or lost packages once shipped.

Incorrect or Invalid Address

  • Address information is entered directly by the customer at checkout; we cannot edit or correct it after purchase.
  • If a package is returned to us due to an invalid address, the customer must contact us by email.
  • Refunds are issued once the returned package is received, excluding the shipping fee.

Shipping Fee

  • Shipping fees are non-refundable and typically range between $6–$8 depending on the carrier.

Eligibility

  • Returns and exchanges are accepted within 14 days of delivery.
  • Items must be unworn, unused, in original packaging, and include proof of purchase.

How to Start a Return

  • Email support with your order number, reason, and photos of the item (front and back).
  • Customers are responsible for return shipping, which typically costs $6–$10 depending on carrier and location.

Refunds

  • Refunds are processed once the returned item is received and inspected.
  • Allow 3–5 business days for funds to appear on your payment method.

Damaged or Wrong Items

  • If your order arrives damaged or incorrect, contact support immediately with photos.
  • A replacement or refund will be issued after review.

Materials

  • Made with high-quality cotton and crafted finishes for comfort and durability.
  • Designed for long-term wear while maintaining structure and print quality.

Sizing

  • Refer to the size chart on each product page before ordering.
  • If you’re between sizes, we recommend sizing up for a relaxed fit.
  • For limited releases, restocks or exchanges may not always be available.

Care Instructions

  • Turn garments inside out before washing.
  • Use cold water and a mild detergent.
  • Hang dry or air dry — avoid tumble drying, bleach, or direct heat to preserve prints and texture.

Restocks

  • Some items may be restocked in limited quantities, but restocks are not guaranteed.
  • To be notified, sign up for restock alerts on the product page (if available).

Order Changes or Cancellations

  • Orders can only be canceled or changed before they ship.
  • Once a tracking number has been created or the order is shipped, it can no longer be canceled.
  • After delivery, you may request a return or exchange if eligible.

Payment Methods

  • We accept major credit and debit cards, PayPal, Apple Pay, and Shop Pay.
  • Payments are processed securely at checkout — your information is encrypted and protected.

Order Confirmation

  • You’ll receive an email confirmation after placing your order.
  • If you don’t see it, check your Spam or Promotions folders.
  • If it’s still missing, contact support with your name and order number.

Taxes & Fees

  • Applicable sales taxes are calculated automatically at checkout.
  • International customers are responsible for any import duties or customs fees required by their country.
  • For any questions, email support@reveredarmor.com

  • Replies are typically sent within 24–48 hours.

Privacy & Security

  • All customer and payment information is handled through secure, encrypted systems.
  • We do not share, sell, or store personal data beyond what’s required to complete your order.
  • For more details, review our Privacy Policy linked in the site footer.

Terms of Purchase

  • By placing an order, you agree to all store policies, including Shipping, Returns, and Refund conditions.
  • Prices, product details, and policies may change at any time without notice.
  • Orders placed during sales or promotions may have different eligibility for returns or exchanges.

Product Availability

  • All items are subject to limited stock.
  • Adding a product to your cart does not guarantee availability until checkout is complete.

Policy Enforcement

  • We reserve the right to refuse or cancel any order that violates store policies or shows signs of fraudulent activity.